| Red Alert |
A simple, yet powerful major incident management platform that allows your team to respond to outages quickly and effectively.
Sign up
...or scroll down to learn more.
A simple, yet powerful major incident management platform that allows your team to respond to outages quickly and effectively.
...or scroll down to learn more.
...streamlined software for managing major incidents.
You can rely on Red Alert when you have a major incident in your organisation.
This means that everything is designed to make the job of managing major incidents easier for you and your team.
Typical ITSM environment with Red Alert.
See how an incident can be logged and managed in less than two minutes.
Red Alert for...
done Identify services your customers care about
done Write communications templates for a service outage
done Define playbooks to outline your response process
done Log the incident and let the team know
done Send comms to your stakeholders so they are kept informed
done Keep calm and follow your process with step by step playbooks
done Never make the same mistake twice with Post Incident Reviews and actions
done Generate a report automatically, complete with a detailed timeline of events
done Analyse trends and root causes to continually improve your environment
Manage cyber security incidents 'out of band' from your main environment to ensure that attackers aren't monitoring your response.
When an internal IT outage impacts your organisation, take control of the situation with everything you need to notify staff and manage the situation in one place.
If an outage affects your customers, give them full confidence that you are hard at work restoring services by reaching out over email, SMS and social media.
Want to give Red Alert a try without any commitment?
Red Alert is hosted in the cloud, outside of your environment, and designed to be available even when your systems are down.
Red Alert is optimised for mobile phones so you can manage incidents from anywhere!
Unlike some complicated software solutions, Red Alert has a simple and intuitive interface so you'll be up to speed in no time.
Red Alert only allows strong passwords and users are encouraged to set up MFA on their account to ensure that only authorised users have access to your Red Alert environment.
Put your important process documentation and vendor SLA agreements in Red Alert so they are at your fingertips when you need them.
Create your own playbooks and maintain a consistent approach to major incident management with step by step instructions front and centre.
Red Alert takes advantage of automation to save you time and improve the experience for your stakeholders.
When major incidents are managed through Red Alert, everything is time stamped so you can be sure what happened, and when it happened.
Select from one of our great value plans that suits your organisation's requirements. Sign up is simple, you'll be up and running in minutes.
| Basic | Team | Enterprise | |
|---|---|---|---|
| Users | 5 | 25 | Unlimited |
| Support info | Priority email | ||
| Major incident management info | check | check | check |
| Playbooks info | check | check | check |
| Communication templates info | check | check | check |
| Services info | check | check | check |
| Recipient groups info | check | check | check |
| Teams info | check | check | check |
| Email comms info | check | check | check |
| SMS info | check | check | |
| Social media integration info | check | ||
| Incident page info | check | check | check |
| Cloud hosted info | check | check | check |
| MFA authentication info | check | check | check |
| Secure document storage info | check | check | check |
| Integration with Azure AD info | check | check | |
| PIR auto generation info | check | check | check |
| Charts info | check | check | check |
| Action item tracking info | check | check | check |
| Subtenants info | check | ||
| Test environment info | check |
Contact the team to discuss, or set up a demo to demonstrate how Red Alert can make a difference at your organisation.
Fill out this form if you have any enquiries about Red Alert for your organisation.
Or simply send us an email: info@radops.co.nz
Book a session to learn about Red Alert including a live demonstration.
Make bookingSee how Red Alert can be used at your organisation.